Welcome to Collector Figures ("we," "our," "us"). By accessing or using collectorfigures.com (the "Site"), you agree to the following Terms of Service. Please read them carefully.
Terms of Service
Last Updated: January 1, 2026
a. Acceptance of Terms
By using the Site, you confirm that you are at least 18 years old or have the legal consent of a parent/guardian. If you do not agree to these Terms, please do not use our services.
Age-Restricted Products: Certain products on our Site (marked as R18+ or NSFW) are intended for adults aged 18 and over only. By purchasing such products, you confirm that you meet this age requirement.
b. Changes to Terms
We may update these Terms at any time. Updates become effective upon posting on this page. Your continued use of the Site indicates acceptance of the revised Terms.
c. Use of the Website
You agree to:
- Use the Site for lawful purposes only
- Not infringe on the rights of others
- Not interfere with, disrupt, or misuse any Site features, security measures, or data
- Provide accurate and complete information
We may suspend or restrict access if suspicious or abusive activity is detected.
d. Product Information & Third-Party Intellectual Property
Product Descriptions: We strive to provide accurate product descriptions and images. Minor variations may occur due to manufacturing updates or display settings.
Third-Party Intellectual Property Disclaimer: The products sold on this Site are manufactured by third-party studios. Collector Figures does not claim ownership of any character copyrights, trademarks, or other intellectual property rights associated with the products. All character names, logos, and related imagery are the property of their respective owners.
Prices: All prices are listed in USD and may change without notice.
e. Orders & Payments
a) Order Acceptance We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Pricing or description errors
- Suspected fraud or unauthorized activity
- Violation of these Terms
b) Payment Payment is due at checkout, processed via secure third-party payment gateways (PayPal, Google Pay, Apple Pay). We do not store full payment details on our servers.
c) Pre-orders & Balance For pre-orders, deposits are collected at checkout. Remaining balance and shipping fees are requested once goods arrive at our warehouse.
| Scenario | Our Action | Your Responsibility |
|---|---|---|
| Pricing/description error detected | Notify and offer correction or cancellation | Confirm whether to proceed |
| Payment flagged by bank/gateway | Hold order pending verification | Provide verification or contact your bank |
f. Shipping & Delivery
- Estimated delivery times are for reference only
- Delays may occur due to customs, carrier issues, or unforeseen circumstances
- You are responsible for providing accurate shipping details
- We are not liable for deliveries to incorrect addresses provided by you
See our detailed Shipping Policy for methods, timelines, and insurance information.
g. Returns & Refunds
Returns and refunds are handled according to our separate policies. By placing an order, you agree to those terms.
h. Intellectual Property
All content on the Site (text, images, logos, website design) is owned by Collector Figures or its licensors and is protected by copyright and trademark laws.
Unauthorized reproduction, distribution, or use of our content is prohibited.
i. User Accounts
a) Account Security
- You are responsible for maintaining the confidentiality of your login credentials
- You are responsible for all activities under your account
- Notify us promptly if you suspect unauthorized access
b) Account Termination We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Engage in fraudulent activity
- Initiate chargebacks or payment disputes without prior communication (see our Return & Refund Policy)
- Abuse our customer service or staff
c) Account Deletion To delete your account, contact us at support@collectorfigures.com. We will process your request within 7 business days.
j. Prohibited Conduct
You agree NOT to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Site
- Submit false or misleading information
- Harass, abuse, or threaten our staff or other users
- Initiate fraudulent chargebacks or disputes
k. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products
- Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim
- We are not responsible for damages caused by third parties, including manufacturers, studios, or shipping carriers
l. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, epidemics, or pandemics
- War, terrorism, or civil unrest
- Government actions, sanctions, or trade restrictions
- Carrier or logistics disruptions
- Studio production delays or cancellations
- Internet or telecommunications failures
m. Indemnification
You agree to indemnify and hold harmless Collector Figures, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Site
- Your violation of these Terms
- Your violation of any third-party rights
n. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
o. Entire Agreement
These Terms, together with our Privacy Policy, Pre-order Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and Collector Figures regarding your use of the Site.
p. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it at a later time.
q. Contact Us
Questions about these Terms? Contact us at:
Email: support@collectorfigures.com
WhatsApp: https://wa.me/message/U6ATU7WS5AWAE1