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First-Time Buyer's Guide

Welcome to the world of premium collectibles. Everything you need to know before placing your first order.

1

What is a GK Statue?

GK (Garage Kit) statues are handcrafted, highly detailed collectible figures primarily made from resin. Unlike mass-produced PVC figures, each GK statue represents the pinnacle of collectible craftsmanship.

FeatureDescription
MaterialHigh-quality resin or polystone
ProductionLimited quantity, often hand-painted
Detail LevelMuseum-grade precision and craftsmanship
ValueAppreciates over time due to limited availability

Why Resin?

Resin captures intricate details that other materials simply cannot achieve — from the texture of fabric to the subtle gradients in skin tone. This is why serious collectors worldwide prize these pieces as works of art.

GK vs. Regular Figures: What's the Difference?

GK statue detail close-up Mass-produced figure detail close-up
AspectGK StatueMass-Produced Figure
MaterialResin / PolystonePVC / ABS Plastic
ProductionLimited (often 50–500 pieces)Mass-produced (thousands+)
DetailHand-painted, museum-gradeFactory-painted
Price Range$100–$5,000+$20–$300
Collectible ValueAppreciates over timeTypically depreciates
2

Why Pre-Order?

The Reality of Limited Production

Unlike mainstream retail products, GK statues are produced in strictly limited quantities. Studios determine production numbers based on pre-order demand — once pre-orders close, there are no restocks.

Benefits of Pre-Ordering

BenefitExplanation
Guaranteed AllocationSecure your piece before it sells out
Best PricePre-order prices are typically 20–40% lower than aftermarket
Early Bird BonusesSome releases include exclusive accessories or discounts
Peace of MindNo scrambling to find sold-out items later

What Happens If You Miss Pre-Order?

If a statue sells out during pre-order, your options become:

  • Wait for cancelled orders — rare and unpredictable
  • Secondary market — often 2–5× original price
  • Accept that you missed it — some pieces never resurface
Pro Tip

If you see a statue you love, don't wait. Popular releases can sell out within hours or days.

3

Product Status Explained

When browsing our store, you'll see different status labels. Here's what each means:

Early Bird — Coming Soon

What it means

Be among the first to reserve a new statue before full details are released.

Why it matters

  • Studios use Early Bird numbers to determine final production quantity
  • Often includes exclusive discounts (e.g., 5–10% off)
  • Lowest risk — if the project is cancelled, you get a full refund

How it works

  1. Pay a small reservation fee (often just $1–$10)
  2. Wait for official product details and pricing
  3. Decide whether to convert to full pre-order or cancel
Pre-Order

What it means

The product is officially open for reservation with confirmed details.

Key information available

  • Final price
  • Estimated size and weight
  • Expected release quarter (e.g., Q3 2026)
  • Limited quantity remaining
Pre-Order Closed

What it means

The reservation period has ended. Production quantity is locked.

Can I still get one?

Sometimes — contact us. Slots occasionally reopen due to:

  • Cancelled orders
  • Unpaid balances
  • Studio increasing production slightly
Released

What it means

The product has been manufactured and is shipping to collectors.

Availability

  • We may have limited stock from cancelled orders
  • Prices may be higher than original pre-order price
  • First-come, first-served
Discontinued — Abandoned Production

What it means

The project was cancelled — the statue will not be produced.

Why this happens

  • Minimum pre-order quantity not reached
  • Studio encountered production issues
  • Licensing problems

If you pre-ordered: Full refund guaranteed.

Estimated Release Date

Important

The "Est. Release" date is the studio's projected completion date, not a guaranteed delivery date.

What the date meansWhat it doesn't mean
When the studio expects to finish productionWhen you'll receive the statue
Subject to change without noticeA binding commitment
Based on studio's best estimateSuitable for planning gifts or events
Please Note

Do NOT purchase pre-order items as gifts for specific dates (birthdays, holidays, etc.). Delays are common in this industry — sometimes 6–12 months or more.

4

Understanding Scale & Size

What Does "Scale" Mean?

Statue scale comparison with reference object

Scale indicates how the statue's size compares to the character's "real" size in their fictional world.

1/1 Life Size

150–200 cm
Dedicated display rooms

1/4 Scale

40–60 cm
Statement pieces

1/6 Scale

25–35 cm
Most popular size

1/8 Scale

15–25 cm
Great for beginners

How to Choose the Right Size

Before ordering, consider:

  1. Display space: Measure your shelf or cabinet dimensions
  2. Weight capacity: Large resin statues can weigh 10–30+ kg
  3. Lighting: Will you be able to properly light the piece?
  4. Budget: Larger scales = higher prices + shipping costs
First-Time Buyer Recommendation

Start with 1/6 or 1/8 scale. These offer excellent detail at manageable sizes and prices.

5

Payment Plans

We offer flexible payment options to make collecting accessible:

Five-Month Payment Plan

StageAmountWhen
Initial Deposit5%At checkout
Monthly Payments20% × 5Monthly after deposit
Total105% (includes 5% fee)

Best for: Collectors who prefer spreading payments over time.

Important Payment Notes

  • Shipping fees are NOT included in product prices
  • Shipping is calculated and charged separately when your item arrives at our warehouse
  • All prices are in USD
Full Details

View Pre-Order Policy

6

Step-by-Step Ordering Guide

For Pre-Order Items

Browse
Select Plan
Checkout
Fill Info
Pay Deposit
Wait
Receive!
1

Browse and select your statue

Use filters: IP, Character, Scale, Studio

2

Choose your payment plan

Deposit Plan recommended for beginners

3

Add to Cart → Checkout

Review your cart carefully

4

Enter shipping address

Use your full legal name and complete address

5

Complete payment

PayPal, Google Pay, or Apple Pay

6

Wait for production

We'll email updates when available

7

Pay balance + shipping when notified

Choose your preferred shipping method

8

Receive your statue!

Record unboxing video — important!

For In-Stock Items

1

Browse In-Stock products

Check availability

2

Confirm availability with customer service

Recommended before purchase

3

Complete full payment at checkout

100% payment required

4

We send photos + shipping invoice

Review product photos before confirmation

5

Pay shipping fee

Choose shipping method

6

Receive your statue!

Record unboxing video

Pro Tip

For in-stock items, we recommend contacting us first to confirm availability. Inventory updates may occasionally lag behind actual stock levels.

7

After You Order: What Happens Next?

The Journey of Your Statue

Deposit Paid
3–18 months →
Manufacturing & QC
Inspection
2–4 weeks →
Shipping
4–50 days →
Delivery

Communication Timeline

EventHow We Contact YouYour Action
Order ConfirmationEmail (immediate)Verify order details
Production UpdatesEmail (when available)None — stay informed
Item Arrived at WarehouseEmail + PhotosReview photos
Balance Payment InvoiceEmail / WhatsAppPay within 30 days
Shipping InvoiceEmail / WhatsAppSelect method & pay
Tracking NumberEmailTrack your package

Critical: The 30-Day Response Window

When we contact you for balance payment or shipping, you must respond within 30 days.

If You Don't Respond
  • Your account is marked as "Lost Contact"
  • We reserve the right to dispose of your order
  • All previous payments are non-refundable
Full Details

View Pre-Order Policy

8

Shipping & Delivery

Reinforced packing process 1 Reinforced packing process 2 Reinforced packing process 3 Reinforced packing process 4

Shipping Methods

Express (UPS / DHL / FedEx)

Fastest delivery option

4–7days
Duties Not Included

Dedicated Air Line

Balance of speed & cost

7–12days
Duties Included*

Sea Freight + Express

Cost-conscious collectors

18–25days
Duties Included

Sea Freight + Truck

Best value option

25–30days
Duties Included

Land Transport (Train)

Europe only

30–45days
Duties Not Included

*Some European & South American countries excluded

Why Is Shipping Calculated Later?

Unlike standard products, GK statues have unpredictable dimensions and weights until they're manufactured. The same statue design might ship in 1 box or 3 boxes depending on the studio's final packaging decisions.

  1. Statue arrives at our warehouse
  2. We weigh and measure actual package dimensions
  3. We send you a shipping invoice with exact costs for each method
  4. You choose your preferred option

Warehouse Services

When your statue arrives, we:

  • Inspect package condition
  • Reinforce packaging if needed
  • Take photos for your confirmation
  • Offer optional detailed inspection (fee applies)

Storage Fees

PeriodFee
First 7 daysFREE
Day 8–301% of product price per day
After 30 daysOrder may be disposed; payments non-refundable
Full Details

View Shipping Policy

9

What to Expect: Setting Realistic Expectations

The Nature of Handcrafted Art

Resin statues are handmade artworks, not factory-perfect mass products. Even the most premium pieces may have:

Normal CharacteristicsDescription
Minor paint variationsSlight color differences from promotional photos
Small air bubblesTiny bubbles in resin (often invisible once displayed)
Seam linesWhere parts are joined together
Minor touch-up marksEvidence of hand-painting corrections

What IS Covered — Major Damage

IssueOur Response
Structural damageFull refund or replacement
Major breakageReplacement parts or repair
Missing core componentsReplacement or refund
Unable to display as intendedFull resolution

What is NOT Covered — Minor Imperfections

IssueWhy It's Not Covered
Slight paint inconsistenciesNormal handcraft variation
Small surface scratchesWithin manufacturing tolerance
Subjective dissatisfactionPersonal preference, not a defect
Damage from improper handlingCustomer responsibility
The Golden Rule

If you cannot accept any possibility of minor imperfections, please reconsider before ordering. Collecting resin statues is a hobby that requires understanding and acceptance of handcrafted variability.

Protect Yourself: Record Your Unboxing

If damage occurs during shipping, you'll need video evidence for insurance claims.

  • Start recording before opening the outer box
  • Show all sides of the sealed package
  • Record continuously — no cuts or edits
  • Inspect all parts on camera
  • Submit within 72 hours of delivery
Important

Without a complete unboxing video, carriers may deny damage claims.

10

Need Help?

Contact Us

Response times: Email within 24 hours on business days · WhatsApp often faster during working hours

Helpful Resources

ResourceLink
Frequently Asked QuestionsFAQs
Pre-Order PolicyView Policy
Return & Refund PolicyView Policy
Shipping PolicyView Policy
Track Your OrderTrack Now

Join Our Community

Ready to Start Your Collection?

You've made it through our complete guide. Here's a quick checklist before your first order:

Understand that pre-orders may take 3–18 months
Measured your display space
Chosen a realistic budget (price + shipping + possible duties)
Accepted that minor imperfections are part of handcrafted art
Saved our contact info for future questions
Start Browsing

Welcome to the Collector Figures family. Happy collecting!
— The Collector Figures Team