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Every eligible purchase earns Crystals. The exact amount follows the reward rule active for this product at checkout.
International shipping isn’t included in the price. We quote it once your statue reaches our warehouse.
We weigh and measure the packed statue, so you pay for its actual size and weight — not an estimate.
When more than one route is available, we send you the options and you pick the one that suits you.
Not included unless your shipping invoice says so. Otherwise, you handle local customs, duties and taxes.
What happens if plans change before your statue arrives.
If the studio cancels the project and your pre-order can’t be fulfilled, we refund the payments you made for it.
Cancel within 24 hours of payment confirmation for a refund, minus the payment processor’s non-refundable fee.
Film one continuous unboxing video from the sealed outer box. If something is damaged, contact us within 72 hours of delivery.
From reservation to your door.
Pay in full, or pay a 30% deposit now and the balance when the studio calls for it. Compare options
Release dates are the studio’s estimates and can move. We pass on each update the studio announces.
Deposit orders only: when the studio calls for the balance, we email you. Payment is expected within about 7 days.
We weigh and measure the packed box and email you shipping options with actual prices.
Choose a shipping option and we send your statue on its way.
How we keep you informed from order to delivery.
Balance notices, shipping quotes and status changes go to the email on your order.
Check production and shipping progress on the Track Your Order page.
WhatsApp for quick questions — usually fastest during working hours. Email for claims and documents.
Pumpkin Hunt coupons have been emailed
